What my beautiful clients say

We can’t recommend Mel, highly enough! As first-land buyers, the mortgage process felt overwhelming at first, but she supported us every step of the way. She took the time to explain everything clearly, answer all our questions and make sure we felt confident throughout the entire process. Not only is she incredibly knowledgeable and professional, but she’s also a genuinely wonderful person and a great friend. We’re so grateful for her guidance and support in helping us secure our first mortgage. If you’re looking for a mortgage broker who truly cares and goes above and beyond, we would recommend her again and again!

Catherine Mccabe

Down to earth provided great service when we needed a house loan. Our situation was complicated as there was a business, a trust and multiple assets. We were also buying in the Pilbara which adds extra difficulties. Mel worked with us to get the best finance. She communicated every step of the way. Her thoroughness and understanding of our situation was pivotal and n us getting the finance required in time. I would highly reccomend Mel and Down to Earth Mortgage Broking!

Troy Sanders

Down To Earth Mortgage made the whole home loan process effortless. Mel was well informed and guided us every step of the way, explaining options clearly and answering questions quickly. She consistently exceeded our expectations on turnaround times and kept everything moving quickly and smoothly. Professional, personable and reliable — an absolute pleasure to deal with. Highly recommend Down To Earth to anyone seeking a stress-free mortgage experience.

kirsty hawkes

Mel was always willing to help, even with my prolonged divorce and sole trader business she was always there to answer any of my questions and learn as we went along. When it came time to process everything she was very thorough, and made the process easy to understand and follow, I have never had a mortgage before so was quite a daunting experience. I can’t thank Mel enough for her support during a very difficult time.

Amanda Brownlie

Frequently Asked Questions

Can you help if I'm self-employed or have a casual income?

Yes, we regularly assist self-employed individuals, contractors, and casual workers in securing home loans. While lending criteria can be different compared to full-time employees, there are definitely options available. Self-employed borrowers typically need to provide additional documentation such as tax returns, business financial statements, and evidence of ongoing contracts or income. Some lenders are more understanding of non-traditional employment situations than others, and this is where our knowledge of different lenders becomes valuable. We know which lenders are more accommodating to various employment types and can present your application in the strongest possible way. We'll work with you to gather the right documentation and find lenders who understand your income structure, whether you're based in Mandurah or elsewhere across Perth.

What information do I need to provide when applying for a home loan?

When you're ready to apply for a home loan, you'll need to provide documentation that verifies your identity, income, expenses, assets, and liabilities. This typically includes recent payslips, tax returns if you're self-employed, bank statements showing your savings and spending patterns, and identification documents such as your driver's licence and Medicare card. You'll also need details about the property you're looking to purchase. We understand that gathering these documents takes time, so we'll provide you with a clear checklist specific to your situation. We're here to help you understand why each document is required and to ensure your application is as strong as possible. The more accurate and complete your information, the smoother your application process will be.

What's the difference between pre-approval and formal approval?

Pre-approval, sometimes called conditional approval, is an initial assessment from a lender indicating they're willing to lend you a certain amount based on your financial information. It's not a guarantee, but it gives you confidence when house hunting because you know your borrowing capacity. Pre-approval is typically valid for three to six months and shows sellers and real estate agents that you're a serious buyer. Formal approval happens after you've found a property and the lender has assessed both your finances and the property itself through a valuation. This is the final approval before settlement. At Down to Earth Mortgage Broking, we can help you obtain pre-approval before you start looking for properties, which strengthens your position when making offers in the Perth and Mandurah property markets.

What does a mortgage broker actually do?

A mortgage broker acts as an intermediary between you and potential lenders. We work on your behalf to find suitable home loan options that align with your financial situation and goals. Unlike dealing directly with a single bank, we have access to multiple lenders and their various loan products. This means we can compare different options and present you with choices that match your needs. We handle the paperwork, communicate with lenders, and guide you through each step of the application process. Our role is to make the journey of securing a home loan more manageable by using our industry knowledge and relationships with lenders to support you in making informed decisions about your mortgage.

How long does the mortgage application process take?

The timeline for a mortgage application can vary depending on several factors, including the lender you choose, the complexity of your financial situation, and how quickly you can provide required documentation. Generally, the process from initial application to approval can take anywhere from a few days to several weeks. Pre-approval can often be obtained more quickly, sometimes within 24 to 48 hours, though this depends on the lender and your circumstances. Once you've found a property and proceed to formal approval, this stage typically takes one to two weeks. We work to keep things moving efficiently by ensuring your application is complete and accurate before submission, maintaining regular communication with lenders, and keeping you informed throughout. We'll give you realistic timeframes based on your specific situation.

Can you help first home buyers in Perth?

Absolutely. First home buyers are a significant part of our client base across Perth and Mandurah. We understand that purchasing your first property can feel overwhelming, especially when you're unfamiliar with the lending process and requirements. We take time to explain everything in plain language and help you understand what you can realistically afford. We'll also inform you about government grants and schemes available to first home buyers in Western Australia, helping you take advantage of any assistance you're entitled to. Our approach involves understanding your current financial position, discussing your future plans, and finding loan options that support your home ownership journey. We're here to answer your questions and provide guidance tailored to your individual circumstances.

What happens if my home loan application gets rejected?

While a rejection can be disappointing, it's not necessarily the end of your home ownership journey. There are usually specific reasons why an application is declined, and understanding these reasons is the first step forward. Common reasons include insufficient savings, current debt levels, employment history, or issues with credit history. If this happens, we'll work with you to understand exactly why the application wasn't successful and develop a plan to address these concerns. This might involve improving your savings position, paying down existing debts, or waiting until your employment situation is more established. We can also explore different lenders, as lending criteria varies between institutions. Our ongoing support means we'll help you strengthen your position and reapply when you're in a stronger financial situation.

Do you only help with home purchases or can you assist with refinancing?

We assist with both purchasing property and refinancing existing home loans. Refinancing involves switching your current mortgage to a different lender or loan product, and there are various reasons why homeowners consider this option. You might want to access equity in your property for renovations or investment purposes, consolidate other debts, or switch to a loan structure that suits your current circumstances. We'll review your existing loan, discuss your current financial goals, and analyse whether refinancing would be beneficial for your situation. We can access multiple lenders to find options that align with your needs. Our service includes managing the entire refinancing process, from application through to settlement, ensuring the transition from your old loan to your new one happens smoothly.

How much does it cost to use a mortgage broker in Mandurah?

At Down to Earth Mortgage Broking, our services are typically provided at no direct cost to you as the borrower. We receive our commission from the lender once your loan settles successfully. This means you get professional advice and assistance without having to pay upfront fees in most circumstances. The value we provide includes saving you time researching different loan products, helping you understand complex lending criteria, and managing the application process from start to finish. It's important to note that using a broker doesn't make your loan more expensive than going directly to a lender. We're transparent about how we're paid and will always explain any costs involved in your specific situation before you commit to anything.

What areas do you service around Perth?

While we're based in Mandurah, we work with clients throughout the greater Perth metropolitan area and beyond. We can meet with you in person if you're in the Mandurah region, or we can work with you remotely if you're located elsewhere in Perth or across Western Australia. Technology allows us to communicate effectively through phone calls, video meetings, and secure document sharing, meaning distance doesn't prevent us from providing you with quality service. Whether you're purchasing a property in the northern suburbs, eastern corridor, or anywhere across the Perth region, we can assist you. Our knowledge of the local Western Australian property market and lending landscape means we're well-equipped to help you regardless of where your property is located.